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We hope this helps answer any questions you may have, but if not, please reach out to stonedwickco@gmail.com.
General Inquiries
Where are you located?
Our candle workshop is located in Dartmouth, MA.
All of our candles are handpoured by in small batches by us!
How do I contact Stoned Wick Co?
Please send an email to stonedwickco@gmail.com or submit a contact inquiry here.
Wholesale Inquiries
Do I need to apply or sign-up?
No, there is no need to sign-up or apply.
What is the process?
To purchase a wholesale order, visit our wholesale page here to submit a contact inquiry. You will receive a wholesale menu in your inbox within an hour.
What is the minimum order for wholesale?
Total minimum order cost: $125 - minimum of 6 units per scent.
What is the lead time?
Orders will generally ship out in 7-10 business days. For larger orders, we will contact you with an estimated shipping date. Lead time does not include shipping time. Need your candles sooner? Email stonedwickco@gmail.com, rush fee will apply - 25% of the total order.
Candle Care Inquiries
How do I get the most out of my candle?
For the safest + highest quality burn, we recommend:
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Trim wick length to 1/4" before lighting candle each time.
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Do not burn longer than 4 hours at a time.
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Stop use when only 1/4" of wax remains in vessel.
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Keep candle away from drafty areas, children and pets - and never leave candle unattended.
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Only burn candle on a leveled, fire resistant surface.